Mercure Newbury Elcot Park

“A lovely break away”

We visited The Retreat on a recommendation from a friend. We are so pleased we did. The staff were all friendly, attentive and helpful and the little touches are truly what makes it stand out. The welcome drink and use of The Pantry were really nice additions. The room was a good size and had all o… Más

We visited The Retreat on a recommendation from a friend. We are so pleased we did. The staff were all friendly, attentive and helpful and the little touches are truly what makes it stand out. The welcome drink and use of The Pantry were really nice additions. The room was a good size and had all of the amenities. The food and drink were all very good quality and we just wish we had space to eat more!! Allergies were really well catered for and never were an issue. We enjoyed the use of the spa and when we arrived at 7am, we were the only ones there!!

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“A perfect stay”

I don't often give 5 star reviews but have no qualms giving this for our one night stay at The Retreat. The welcome was just right, as was everything (and I mean everything) else - from the room, the spa, the outdoor pool, the tennis court and especially the Yu restaurant where we both thoroughly … Más

I don't often give 5 star reviews but have no qualms giving this for our one night stay at The Retreat. The welcome was just right, as was everything (and I mean everything) else - from the room, the spa, the outdoor pool, the tennis court and especially the Yu restaurant where we both thoroughly enjoyed the tasting menu, just remember to tell them you want this when you're booking. All the staff were perfectly attentive, being helpful but not intrusive. Some extra little touches that are laid on really add to the experience. Clearly things can be seen differently by other guests and it could depend which staff are on the rota and the make up of the other guests, but I struggle to see how some of the poorer reviews can relate to this hotel.

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“Relaxing break”

Room upgrade on arrival. Welcome drink - glass of white wine - lovely touch! Spa was relaxing and very quiet despite it being half term. Food in the 1772 restaurant was delicious. The only downside was breakfast. We came down around 9am and despite many staff being on hand there was a distinct l… Más

Room upgrade on arrival. Welcome drink - glass of white wine - lovely touch! Spa was relaxing and very quiet despite it being half term. Food in the 1772 restaurant was delicious. The only downside was breakfast. We came down around 9am and despite many staff being on hand there was a distinct lack of food. No sausages, no egg, very little bread and both coffee machines broken. Such a shame as dinner had been fantastic. Overall a lovely stay and we will be back.

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“Wonderful and relaxing visit”

I booked for a spa morning for two with a massage. The pricing was very reasonable and included the treatment and a contribution towards lunch. The staff were very welcoming and attentive. The spa is lovely, the only issues are that it is quite small and has no indoor pool. The outdoor pool is hea… Más

I booked for a spa morning for two with a massage. The pricing was very reasonable and included the treatment and a contribution towards lunch. The staff were very welcoming and attentive. The spa is lovely, the only issues are that it is quite small and has no indoor pool. The outdoor pool is heated though and very lovely. I do think we would have struggled to entertain ourselves for any longer than just a morning. The massage was wonderful and very relaxing. Lunch was also excellent and the waitress in the 1772 restaurant was especially friendly and helpful.

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