1 Hotel Hanalei Bay

“Best Hotel on Kauai”

This will be our ONLY destination when visiting Kauai!! I would describe this hotel as a “sanctuary.” The grounds are stunningly beautiful and pristine, reminiscent of a 5 star hotel in Bali. The hotel is well run and maintained, with amazingly professional, knowledgeable and friendly staff. We… Más

This will be our ONLY destination when visiting Kauai!! I would describe this hotel as a “sanctuary.” The grounds are stunningly beautiful and pristine, reminiscent of a 5 star hotel in Bali. The hotel is well run and maintained, with amazingly professional, knowledgeable and friendly staff. We’ve already booked our return stay!!

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“1 Hotel Hanalei Bay”

I have had the privilege of traveling to many countries and staying at some of the world’s most incredible resorts, and as someone who previously worked in the hospitality industry, I can be quite particular about where I stay. That being said, 1 Hotel Hanalei Bay completely exceeded my expectation… Más

I have had the privilege of traveling to many countries and staying at some of the world’s most incredible resorts, and as someone who previously worked in the hospitality industry, I can be quite particular about where I stay. That being said, 1 Hotel Hanalei Bay completely exceeded my expectations—it is truly a slice of paradise. From the moment my son and I arrived, we were immersed in the beauty and tranquility of Hanalei Bay. The experience was magical from the start, with a warm and genuine welcome in the lobby. Vincent greeted us with exceptional professionalism, warmth, and energy—he is the definition of The Gold Star Standard in customer service. He went above and beyond to ensure we felt not just welcomed but truly valued throughout our stay. Our room was absolutely stunning, featuring breathtaking views of the ocean with the lush mountains as a backdrop. Every detail was thoughtfully designed to create a luxurious yet peaceful retreat. The pool was nothing short of spectacular, offering an insane view that made every moment feel surreal. We dined at every restaurant on the property, and both the service and food were consistently excellent. One of my favorite moments was sitting back with a cocktail and enjoying the live music—it was the perfect way to unwind. The entire staff, from the concierge to housekeeping, was outstanding. The concierge provided great recommendations for activities, our housekeepers kept our room immaculate, and they even surprised my son with a little robe, which was such a thoughtful touch. Every staff member we encountered, from those watering the plants to those sweeping the floors, greeted us with a warm smile, making us feel truly at home. A special thank you to Vincent, who continued to check in on us throughout our stay, ensuring our experience was nothing short of extraordinary. His dedication and genuine care made this trip one that my son and I will never forget. 1 Hotel Hanalei Bay is a place I will absolutely return to, and I cannot recommend it enough to anyone seeking an unforgettable stay.

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“Wonderful, can check it off our bucket list”

Anthony was fantastic at our check in and helping us finding my wife's phone. He is an asset to your hotel. Food was fantastic and the atmosphere was wonderful. Gave us a little cake and prosecco for our anniversary....what a nice touch! Would love to come back

“El hotel es espectscular pero tiene un servicio malo comparado con los hoteles del mismo nivel, conserge con pocas ganas”

Buena situaciion, pero mal servicio, conserge cin pocas ganas de dar un buen servicio dando la informacion tarde y mal de las posibles acrividades, servicio en los restaurantes muy justo para el nivel del hotel, buen nivel de la calidad de la comida, bien situado la zona mas de playa