The Bethesdan Hotel, Tapestry Collection By Hilton

“Great hotel in Bethesda”

Rosa at the front desk was very kind and helpful. She took care of all our needs in a very friendly manner. Gita in the dining room was an excellent server. Never had to wait for anything. Went out of her way to give us the best possible service. Breakfast buffet was better than most. Rooms were v… Más

Rosa at the front desk was very kind and helpful. She took care of all our needs in a very friendly manner. Gita in the dining room was an excellent server. Never had to wait for anything. Went out of her way to give us the best possible service. Breakfast buffet was better than most. Rooms were very comfortable and clean. Join Hilton Honors a for free wi-if and a room discount.

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“Thanks guys”

We came to DC to spend time with our granddaughter and extended family. The staff and accommodations here were excellent especially to our little dog. Jose and the rest of the front desk crew couldn’t have been more friendly or welcoming. Even with the Thanksgiving rush they were exceedingly outgoi… Más

We came to DC to spend time with our granddaughter and extended family. The staff and accommodations here were excellent especially to our little dog. Jose and the rest of the front desk crew couldn’t have been more friendly or welcoming. Even with the Thanksgiving rush they were exceedingly outgoing and went the extra mile to make our trip extra special.

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“Great space, Disappointing reception”

I love the hotel itself; the decor is nice, and the rooms have lots of space, but I always have a complication with the business end of things. My Hilton Honors number was not in the system, even though the receptionist told me it was. They told me it wasn't applied because I booked online. They lo… Más

I love the hotel itself; the decor is nice, and the rooms have lots of space, but I always have a complication with the business end of things. My Hilton Honors number was not in the system, even though the receptionist told me it was. They told me it wasn't applied because I booked online. They looked at me like I had 3 heads when I asked for bottled water, which I get even at a Hampton Inn. To say the parking garage is tight is an understatement. If you have a large car and aren't very good with tight spaces, don't park here! I also was unable to get out with my key card, which reception said I could, so I had to call for assistance every time I left.

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“Nice place with some minor issues that add up”

Our family stayed at this hotel twice within about eight days. We had two rooms and stayed three days the first time and two days the second time. It is generally a nice property with friendly and accommodating staff, and the price is reasonable for the area. However, it has enough quirks and is… Más

Our family stayed at this hotel twice within about eight days. We had two rooms and stayed three days the first time and two days the second time. It is generally a nice property with friendly and accommodating staff, and the price is reasonable for the area. However, it has enough quirks and issues that, when added up, can be irritating. If you don't have a room key, you take a ticket to get into the garage. However, the pay station machine doesn't work, so you are supposed to go to the desk. They have a sign telling you this, but you would think that it would be fixed in over a week. There is usually just one person behind the front counter, so if there are a lot of people checking in or you need something else, you are going to wait quite a while. There is no one on staff to help with your bags. I have a bad back and needed help. I believe the person they got to help me was a gardener or repairman. He certainly wasn't a bellman. If you want coffee, you have to ask the person behind the desk, but you have to pay for it by going over to a self-checkout stand. The TV did not work properly in the first room we had during our first stay. Guy came up, changed the batteries in the remote, and it still wasn't fixed. We changed rooms. On our second stay the remote would not switch the channels. I told the clerk at the desk when we went out for the day. Came back in the evening and the remote still doesn't change the channels. I am not sure anyone even tried to fix the problem.

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